As an IT specialist, I assist individuals and businesses in Toronto and the GTA, solving a wide range of technology-related issues.
With more than 17 years of experience in the IT industry (7+ years in IT Outsourcing), I have honed my skills in designing, managing, and maintaining IT infrastructures and systems, ensuring they operate optimally, securely, and reliably for small and medium-sized businesses. My areas of expertise include user support, system administration, IT support, DevOps, and CloudOps. I am proficient with various cloud platforms such as Microsoft Azure and Amazon Web Services and deeply knowledgeable in ITIL practices, CompTIA A+, and advanced networking technologies.
I participated in well-known projects, including:
Rovio: Angry Birds 2
Chess.com: Chess Kingdom World
WildCard Games: Ultimate Cribbage
Sony Pictures Entertainment: Jeopardy!
My passion for innovation drives me to develop cutting-edge cloud solutions that enhance the development process and user experience. I strive for operational excellence, team development, and significant contributions to the success of the organizations I work with.
Technical Proficiencies
- Operating Systems: Expertise in Windows (7/11, Server 2003-2022), Linux distributions (Debian, Ubuntu, CentOS), and MacOS.
- Hardware: Skilled in assembling, configuring, and optimizing PC, laptop, Mac, and iMac components. Proficient in troubleshooting and cable management.
- Virtualization and Containerization: Proficient with KVM, LXC, Docker, OpenVZ, VirtualBox, Hyper-V, and Proxmox.
- Cloud Technologies: Advanced skills in deploying, managing, and optimizing solutions on AWS and Azure; proficient with Terraform for infrastructure coding.
- CI/CD and Version Control: Experienced with GitLab, GitHub, Bitbucket, Jenkins, and TeamCity.
- Networking: Comprehensive understanding of network architecture, protocols, and hardware; proficient with VPN setups and network security.
- Scripting and Automation: Adept in using Bash, PowerShell, and Python for task automation.
- Security and Administration: Experienced with Active Directory, Microsoft Entra, Microsoft 365, Google Workspace, and identity management using OKTA.
- Monitoring and Compliance: Knowledgeable in patch management, vulnerability assessments, and compliance with standards like ISO 27001 and SOC 2.
- Project Management Tools: Proficient with JIRA, Confluence, and JIRA Service Management.